PETKIT Pura-MAX LITE (2) (Global Version) 1-Year Thai Official Warranty Automatic Litter Box
Notice of Change in Terms of Service
Please be advised that from November 1, 2026, onwards
The company will discontinue On-site Service (inspection and repair of products at the customer's location)
For PURA MAX LITE2 models sold from that date onwards
⭐⭐ NEW!! Pura-MAX LITE (2) Cat Litter Box: Another affordable option that meets your needs ⭐⭐
💚 New Version 2 Upgrade! The new litter tray prevents urine leakage by up to 98%
With the 2.0 litter tray, featuring a thicker canvas edge design that is more scratch-resistant
Upgraded litter tray with magnetic locks, easy to remove and replace in just a few seconds
⚠ ⚠ There are 3 free gifts. Please check the accompanying images
▪️Connect to the PETKIT app via 2.4G Wi-Fi
▪️Multiple functions
▪️Remote control
▪️Real-time pet usage notifications
▪️Set to Automatic mode or set your own operating schedule
▪️Operating notifications via the App
▪️Tested for 50,000 uses
▪️Waste drawer located on the side, with an automatic cover to prevent odors
▪️Smart Spay system eliminates 81% of odors and kills up to 99.9% of germs
▪️Infrared and weight sensors detect when the cat enters, and the machine stops operating
▪️Internal drum capacity of up to 76 liters
▪️7-liter waste drawer capacity, holding waste for up to 15 days
▪️Quiet operation at only 35 dB.
✅1-year Thai official center warranty
Product details:
1. Product name: PETKIT Pura-MAX LITE (2) (Global Version) Onsite Service 1-year Thai official center warranty Automatic cat litter box
2. Color: White
3. Product dimensions: Length 620* Width 538* Height 552 mm.
4. Internal drum dimensions: Length 480* Width 520 mm.
5. Weight: 10 kg.
6. Internal drum capacity: 76 liters
7. Waste drawer capacity: 7 liters
8. Litter capacity: 6 liters
9. Height from floor to entrance: 200 mm.
10. Power cord length: 175 cm
5 free gifts:
1. Disposable litter tray
2. Super cute sticker
3. Adapter cable
4. 1 roll of waste bags (20 pieces)
5. User manual
⚙️Product warranty terms⚙️
**Please record a video before and during the unboxing of the product.**
Keep the box, product manual, and all accessories from the store for at least 15 days as evidence for the product warranty.
⚠️Product warranty
➛Product warranty period
The product warranty period is subject to the product terms (warranty periods vary by model). If the product has a problem within the warranty period, labor and spare parts for repairs are free.
➛Shipping costs
If within 15 days, the store will cover the round-trip shipping costs. If after 15 days, the customer is responsible for the round-trip shipping costs or can bring the product to the store's service center themselves.
➛Repair turnaround time
1. For repairs at the Thai service center, the turnaround time is approximately 7–14 days
2. If the service center cannot fix the issue and it must be sent abroad for repair, the turnaround time is approximately 45–90 days
➛Replacement parts warranty
If a part is replaced, the store's service center will provide a 30-day warranty for that part.
⚠️Product inspection upon receipt
1. After receiving the product, please inspect both the exterior and interior. If the store sent the wrong item, please do not open the product and contact the store immediately.
2. Perform basic product testing, such as testing the buttons and the machine's operation.
3. If you find a problem with the product, please notify the store within 3 days.
⚠️Steps to report a product problem
1. Provide the order number, ordering channel, and a video and photos of the problematic product to the store.
2. The store will perform a preliminary inspection and recommend a solution.
3. If the inspection confirms that the product cannot be used, please return the product to the store's service center.
⚠️Returns / Exchanges
1. If the product has a problem within 15 days, the store will replace it with a new product, provided that all accessories are included and the product is in a condition that does not affect its resale.
2. If you ordered the wrong style/color/model and wish to exchange it, you may do so, but the customer is responsible for all round-trip shipping costs and other expenses.
The product must be in perfect condition and must not have been used.
⚠️Products not covered by the warranty
1. If there is no video evidence of unboxing and no photos, the store will not provide a warranty under any circumstances.
2. Product problems caused by the user rather than the product itself.
3. Unauthorized modification, addition, or repair that causes product problems and damage.
4. Free gifts are not covered by the warranty, such as adapter plugs, etc.
5. Packaging and logos may vary by batch. The store reserves the right to make changes without prior notice.
6. Products in imperfect condition.
7. Products that deteriorate over time/use, such as batteries and glass.
8. Products intended for household use only. Products used for business or commercial purposes are not covered by the warranty.
Made with care
Great value
Elegant design
Quality materials
Details
This product is crafted with quality materials to ensure durability and performance. Designed with your convenience in mind, it seamlessly fits into your everyday life.
Shipping & Returns
We strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible.
We are committed to ensuring a positive shopping experience for all our customers. If for any reason you wish to return an item, we invite you to reach out to our team for assistance, and we will evaluate every return request with care and consideration.