NAVIPET Wireless Drinking Fountain V1, 2.5L capacity, built-in 5000 mAh battery, 1-year official Thai warranty

➤Comes with a high-capacity 5000 mAh battery, usable both when plugged in and wirelessly

➤The high-capacity 5000 mAh battery provides up to 15–30 days of continuous use (depending on usage conditions)

➤The high-capacity 2500 ml water tank is sufficient for one cat to drink continuously for 10 days

➤Usable both when plugged in and wirelessly, eliminating concerns about insufficient power and ensuring reliability in all situations

➤The modular design allows damaged parts to be replaced individually without the need to replace the entire unit when one part malfunctions

➤This part can be replaced individually without replacing the entire system, reducing repair costs and time

▪️Supports 2 operating modes: Timer Mode and Sensor Mode

▪️Timer Mode lasts up to 15–30 days, dispensing water continuously for 45 seconds every 30 minutes

▪️Sensor Mode lasts up to 30–60 days, depending on the frequency of approach. It dispenses water continuously for 45 seconds when a pet is detected within a range of 15 cm

▪️Can be used when plugged in

▪️Low noise level of only 25 decibels

▪️The water and electrical systems are clearly separated, ensuring safety and eliminating risks

▪️The large water tray design makes it easier for pets to drink

▪️Made from safe, non-toxic, and easy-to-clean ABS material

✅1-year warranty from the Thai service center

Model NP-WLV1

Material: ABS plastic

Suitable temperature: 0–50°C

Product dimensions (L x W x H): 26.5 x 15 x 17 cm

Net weight: 0.7 kg

Capacity: 2.5 liters

Voltage: 5V = 1A

Charging: USB-C to USB-A

Package contents

▪️1 fountain

▪️1 filter

📍No charging cable is included. Customers can use a compatible USB Type-C cable.

🟢Status indicator light and sound alert mode

▪️Left-right alternating light when water is low

▪️When the battery is below 20%, it will beep for 10 seconds and the light will flash every hour

▪️The light will flash while charging

▪️The status light will remain lit when fully charged

**Additional Instructions**

1. The filter should be replaced once a month. Failure to do so will eventually cause the water pump to become noisy and fail.

2. If the water level is too low, it may cause noise. *It is recommended to fill the water tank completely.*

3. The water pump motor must not be immersed in water. It can be cleaned with a dry cloth.

4. After one charge, battery life depends on sensor operation and the environment, such as pets walking past or obstacles near the fountain within a range of 15 cm.

⚙️Product Warranty Terms⚙️

**Please always record a video before and during the unboxing of the product.**

Keep the box, product manual, and all accessories for at least 15 days as evidence and for warranty purposes.

⚠️Product Warranty

➛Product warranty period

The product warranty period is subject to the product terms (warranty periods vary by model). If the product has a problem within the warranty period, labor and spare parts for repairs are free.

➛Shipping costs

If the issue is reported within 15 days, the store will cover the round-trip shipping costs. If it exceeds 15 days, the customer is responsible for all round-trip shipping costs or may bring the product to the store's service center.

➛Repair turnaround time

1. For repairs at the Thai service center, the turnaround time is approximately 7–14 days.

2. If the service center cannot resolve the issue and it must be sent abroad for repair, the turnaround time is approximately 45–90 days.

➛Replacement parts warranty

If parts are replaced by the store's service center, the replaced part will be covered by a 30-day warranty.

⚠️Product Inspection

1. After receiving the product, please inspect both the exterior and interior. If the store sent the wrong item, please do not open the product and contact the store immediately.

2. Perform basic product testing, such as testing the buttons and the unit's operation.

3. If you find any issues with the product, please notify the store within 3 days.

⚠️Procedure for Reporting Product Issues

1. Provide the store with the order number, the ordering platform, a video, and photos of the problematic product.

2. The store will perform a preliminary inspection and recommend troubleshooting methods.

3. If the product is confirmed to be unusable after inspection, please return it to the store's service center.

⚠️Returns / Exchanges

1. If the product has a problem within 15 days, the store will replace it with a new one, provided that all accessories are included and the product is in a condition suitable for resale.

2. If the wrong style, color, or model was ordered and you wish to exchange it, you may do so, but the customer is responsible for all round-trip shipping costs.

This includes all actual additional costs, and the product must be in perfect, unused condition.

⚠️Products Not Covered by Warranty

1. If there is no unboxing video or photo as evidence, the store will not provide a warranty under any circumstances.

2. Product issues caused by the user rather than the product itself.

3. Unauthorized modification, addition, or repair that causes product failure or damage.

4. Free gifts are not covered by the warranty, such as adapters, etc.

5. Packaging and logos may vary by batch. The store reserves the right to make changes without prior notice.

6. Products in imperfect condition.

7. Products that have deteriorated due to time or usage, such as batteries and glass.

8. Products intended for household use only. Products used for business or commercial purposes are not covered by the warranty.