PETKIT PUROBOT CRYSTAL DUO WITH CAMERA Automatic Litter Box with AI Camera for Crystal Litter, 1-Year Warranty

PETKIT PUROBOT CRYSTAL DUO WITH CAMERA Automatic litter box with AI camera for crystal litter, 1-year warranty

✅ 1-year Thai official center warranty.

Product Highlights:

📍 No-wash, spacious

📍 Bidirectional scooping system with dual waste collection boxes, thoroughly handling waste regardless of which side your cat uses.

📍 Open design with ample space, comfortably accommodating cats of any size.

📍 No-wash, easy to clean with a removable litter tray.

📍 Smart AI camera measures urine pH, detects cat meows, and monitors behavior 24/7.

📍 Crystal litter odorizes better, lasts longer, produces less dust, and does not accumulate bacteria.

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🚩 Additional Details:

➤ Disposable litter tray, suitable for one cat for up to 30 days

➤ N60 smart deodorizing fan reduces odors by up to 96%

➤ Built-in sensor automatically stops operation when a cat enters, ensuring safe and worry-free use

➤ Connects to the PETKIT app for full control and monitoring of all functions

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Size: 81.8 x 50.7 x 33.4 cm

Material: ABS, silicone

Weight: 5.65 kg

Power: 12V=2A

Connectivity: Wi-Fi

Suitable for: Cats aged 6 months and weighing 1.8 kg or more

⭐ What You Need to Know About "Crystal Litter"

🔹 What is crystal litter made of?

Crystal litter is made from silica gel, a compound of silica (SiO₂) found in glass and quartz sand.

It is made into clear granules with excellent water and odor absorption capabilities. ✨

Generally, it is non-toxic if swallowed in small amounts (but should not be ingested).

🔹 Key Features of Crystal Litter

-Excellent moisture absorption

Silica gel granules absorb water quickly, keeping the litter box dry and clean longer. 💧

-Helps reduce unpleasant odors

Once moisture is absorbed, odors are trapped and prevented from spreading. 👃✨

-Very low dust / No mold growth

Suitable for both people and cats with allergies

-Does not clump

Making it easy to clean without becoming mushy or sticking to the box

-Safer due to low dust

Reduces the risk of respiratory irritation for cats and pet owners. 🫶

-Lasts longer: Silica granules retain moisture well, allowing them to last longer than many other types of litter. ⏳

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1. For your privacy and safety, the smart pet camera records and allows playback of pet activities only. It cannot record or play back activities unrelated to pets.

2. You can use the AI camera to monitor your pet's condition in real time 24/7 or speak to your pet via voice (some models may not have the voice function).

We offer free 1-day access to view still images. To view short video clips, you must subscribe to PETKIT CARE+ (starting at approximately 66 baht per month).

3. To enable multi-cat recognition and health monitoring, the AI camera must process data through the cloud system. Therefore, the device only supports cloud storage and cannot use a memory card for on-device recording.

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⚙️ Product Warranty Terms ⚙️

**Please always record a video before and during the unboxing process.**

Keep the box, product manual, and all accessories for at least 15 days as evidence for product warranty.

⚠️ Product Warranty

➛ Product warranty period

The product warranty period is subject to the product terms (warranty periods vary by model). If the product has a problem within the warranty period, labor and parts will be free of charge for repairs.

➛ Shipping costs

If the issue occurs within 15 days, the store will cover round-trip shipping costs. If it exceeds 15 days, the customer is responsible for all round-trip shipping costs or may bring the product to the store's service center themselves.

➛ Repair turnaround time

1. For repairs at the Thai service center, the estimated time is 7–14 days.

2. If the service center cannot resolve the issue and it must be sent abroad for repair, the estimated time is 45–90 days.

➛ Replacement parts warranty

If parts are replaced, the store's service center will provide a 30-day warranty on the replaced part.

⚠️ Product Inspection

1. After receiving the product, please inspect both the exterior and interior. If the store sent the wrong item, please do not open the product and contact the store immediately.

2. Perform basic product testing, such as testing the buttons and machine operation.

3. If you find a problem with the product, please notify the store within 3 days.

⚠️ Steps for Reporting a Product Problem

1. Provide the store with the order number, ordering channel, and a video and photos of the problematic product.

2. The store will perform a preliminary inspection and recommend a solution.

3. If the product is confirmed to be unusable, please return it to the store's service center.

⚠️ Returns / Exchanges

1. If the product has a problem within 15 days, the store will replace it, provided that all accessories are included and the product is in a condition suitable for resale.

2. If you ordered the wrong style, color, or model and wish to exchange it, you may do so, but the customer is responsible for all round-trip shipping costs and other expenses.

The product must be in perfect condition and completely unused.

⚠️ Products Not Covered by Warranty

1. If there is no unboxing video or photos, the store will not provide a warranty under any circumstances.

2. Product problems caused by the user rather than the product itself.

3. Unauthorized modification, addition, or repair that causes product failure or damage.

4. Free gifts are not covered by the warranty, such as power adapters, etc.

5. Product packaging and logos may vary by batch. The store reserves the right to make changes without prior notice.

6. Products in imperfect condition.

7. Products that deteriorate over time or through use, such as batteries and glass.

8. Products intended for household use only. Products used for business or commercial purposes are not covered by the warranty.