PETKIT Pura-MAX (2) ALL NEW Automatic Litter Box Gen 2 (Global Version) 2-Year Thai Official Warranty

PETKIT Pura MAX (2) ALL NEW Automatic Litter Box Generation 2 (Global Version)

💚 New Generation 2 Upgrade! New litter box prevents urine leakage by up to 98%

With the 2.0 litter tray, featuring a thicker canvas edge design that is more scratch-resistant

Upgraded litter tray with magnetic locks, easy to remove and replace in just a few seconds

Compatible with all types of litter, with an upgraded litter disposal function

Control via the app, so you can have peace of mind even when you are away

▪️Connect to the PETKIT app via 2.4G Wi-Fi

▪️Multiple operating functions

▪️Remote operation control

▪️Real-time pet usage notifications

▪️Set to Automatic operation or set your own operating schedule

▪️Operation notifications via the App

▪️Tested for 50,000 uses

▪️The waste drawer is located on the side, with an automatic lid to prevent odors

▪️Smart Spay system eliminates 81% of odors and kills up to 99.9% of germs

▪️Infrared and weight sensors detect when the cat enters, and the machine will stop operating

▪️Internal drum capacity of up to 76 liters

▪️7-liter waste drawer capacity, holding waste for up to 15 days

▪️Quiet operation at only 35 dB.

⭐️ Worry-Free Service ⭐️

🛡️ 2-year product warranty

1️⃣ Year 1

• Free onsite service for customers in the Bangkok Metropolitan Area

• For customers outside Bangkok, free round-trip shipping

• Or if the technician cannot provide timely service in the Bangkok Metropolitan Area

2️⃣ Year 2

• Customers must deliver the machine to the service center themselves or ship it back to the center

3️⃣ The warranty does not cover free gifts or products in the Accessories category

Product details:

1. Product name: PETKIT Pura MAX (2) ALL NEW Automatic Litter Box Generation 2

2. Color: White

3. Product dimensions: Length 620* Width 538* Height 552 mm.

4. Internal drum dimensions: Length 480* Width 520 mm.

5. Weight: 10 kg.

6. Internal drum capacity: 76 liters

7. Waste storage capacity: 7 liters

8. Litter capacity: 6 liters

9. Height from floor to entrance: 200 mm.

10. Power cord length: 175 cm

⚙️Product Warranty Terms⚙️

**Please take a video before and during the unboxing of the product every time.**

Keep the box, product manual, and all accessories from the store for at least 15 days as evidence and for product warranty purposes

⚠️Product Warranty

➛Product warranty period

The product warranty period is subject to the product terms (warranty periods vary by product model). If the product has a problem within the warranty period, labor and spare parts for repairs are free

➛Shipping costs

In cases not exceeding 15 days, the store will cover round-trip shipping costs. If it exceeds 15 days, the customer is responsible for all round-trip shipping costs or can deliver the product to the store's service center themselves

➛Repair time

1. For repairs at the Thai service center, the estimated time is 7–14 days

2. If the center cannot fix the issue and it must be sent abroad for repair, the estimated time is 45–90 days

➛Replacement parts warranty

If a part is replaced, the store's service center will provide a 30-day warranty on that part

⚠️Product Inspection

1. After receiving the product, please inspect both the exterior and interior. If the store sent the wrong product, please do not unbox it and contact the store immediately

2. Perform basic product testing, such as testing the buttons and machine operation

3. If you find a problem with the product, please notify the store within 3 days

⚠️Steps to Report a Product Problem

1. Provide the order number, ordering channel, and a video and photos of the problematic product to the store

2. The store will perform a preliminary inspection and recommend a solution

3. If the inspection confirms that the product cannot be used, please return the product to the store's service center

⚠️Returns / Exchanges

1. If the product has a problem within 15 days, the store will replace it with a new product, provided that all accessories are included and the product is in a condition that does not affect its resale

2. If you ordered the wrong style, color, or model and wish to exchange it, you may do so, but the customer is responsible for all round-trip shipping costs and other expenses

The product must be in perfect condition and must not have been used

⚠️Products Not Covered by Warranty

1. If there is no video evidence of unboxing and no photos, the store will not provide a warranty under any circumstances

2. Product problems caused by the user rather than the product itself

3. Unauthorized modification, addition, or repair that causes product problems or damage

4. Free gifts are not covered by the warranty, such as adapters, etc.

5. Packaging and logos may vary by batch. The store reserves the right to make changes without prior notice

6. Products in imperfect condition

7. Products that deteriorate over time or through use, such as batteries and glass

8. Products intended for household use only. Products used for business or commercial purposes are not covered by the warranty