PETKIT Eversweet Solo 2 Smart Drinking Fountain 1-Year Thai Official Warranty Automatic Cat Water Fountain with Cordless Water Pump SOLO 2

PETKIT Eversweet Solo 2 Smart Drinking Fountain (Global Version) 1-Year Thai Official Warranty Cordless Water Pump Automatic Cat Fountain SOLO 2

💦Large 2-liter capacity, upgraded cordless water pump 3.0, long service life

**The cordless water pump does not mean the machine itself is cordless.**

▪️Cordless water pump system with 3.0 technology researched by PETKIT

▪️The water and electrical systems are separated for safe operation

▪️The water pump motor will stop operating when the water level falls below the specified level

▪️The all-plastic design is easy to clean

▪️The enclosed design conceals all external electrical circuits, enhancing safety

▪️App connectivity allows operation control via the PETKIT app

▪️3 operating modes: Normal / Smart / DND (Do Not Disturb)

▪️Easy to disassemble for cleaning

▪️Cordless water pump motor with a longer service life

▪️Multi-stage filtration for clean and pure water

-Water tray filters large debris

-Fabric filter removes small dust and hair

-Activated Carbon filter removes odors and chlorine

-Ion Resin filter removes impurities that cause kidney stones

✅1-Year Thai Official Warranty

Product Details

Product Name: PETKIT Eversweet Solo 2 Smart Drinking Fountain

Cordless Water Pump Automatic Cat Fountain SOLO 2

Capacity: 2 L.

Material: Food-grade ABS plastic / Silicone

Size: 185*185*164 mm.

Voltage: 5V.

Power cord length: 125 cm

****Power adapter not included****

Operating Modes

1.Normal Mode: Blue light = The fountain operates continuously

2.Smart Mode: Green light = The fountain automatically alternates between operating and resting

3.DND Do Not Disturb Mode: The light turns off

*** Before replacing the filter, soak it in water for approximately 5–10 minutes ***

Remove it and squeeze out all the water, then soak it again for approximately 5 minutes

Remove the water pump and clean it at least once every two weeks

1. In Normal mode, the fountain will remind you to replace the filter once a month

2. In Smart mode, the fountain will remind you to replace the filter every two months

⚙️Warranty Terms and Conditions⚙️

**Please record a video before and during the unboxing of the product.**

Keep the box, product manual, and all accessories for at least 15 days as proof and for warranty purposes

⚠️Product Warranty

➛Warranty Period

The warranty period is subject to the product terms and conditions (warranty periods vary by model). If the product has a problem within the warranty period, labor and spare parts for repairs are free

➛Shipping Costs

If the issue occurs within 15 days, the store will cover the round-trip shipping costs. If it occurs after 15 days, the customer is responsible for all round-trip shipping costs or may send the product to the store's service center

➛Repair Timeframe

1. For repairs at the Thai service center, the timeframe is approximately 7–14 days

2. If the service center cannot repair the product and it must be sent abroad for repair, the timeframe is approximately 45–90 days

➛Replacement Parts Warranty

If a part is replaced, the store's service center will provide a 30-day warranty on that part

⚠️Product Inspection

1.After receiving the product, please inspect both the exterior and interior. If the store sent the wrong item, please do not open the product and contact the store immediately

2.Perform basic functional tests, such as testing the buttons and the machine's operation

3.If you find a problem with the product, please notify the store within 3 days

⚠️Steps for Reporting a Product Problem

1.Provide the order number, purchase channel, and a video and photos of the problematic product to the store

2.The store will perform a preliminary inspection and recommend a solution

3.If the product is confirmed to be unusable, please return it to the store's service center

⚠️Returns / Exchanges

1.If the product has a problem within 15 days, the store will replace it, provided that all accessories are included and the product can be resold

2.If you ordered the wrong style, color, or model and wish to exchange it, you may do so, but the customer is responsible for all round-trip shipping costs and other expenses

The product must be in perfect condition and must not have been used

⚠️Products Not Covered by Warranty

1.If there is no unboxing video or photos, the store will not provide a warranty under any circumstances

2.If the product problem was caused by the user and not the product itself

3.If the product was modified, added to, or repaired by the user, causing damage or failure

4.Free gifts are not covered by the warranty, such as power adapters, etc.

5.Packaging and logos may vary from batch to batch. The store reserves the right to make changes without prior notice

6.If the product is in an incomplete condition

7.If the product has deteriorated due to time or use, such as batteries or glass

8.The product is for household use only. If used for business or commercial purposes, it will not be covered by the warranty