PETKIT Eversweet 2S with 1-Year Thai Official Warranty Automatic Cat Water Fountain

PETKIT Eversweet 2S (Global Version) Automatic Cat Fountain

▪️Simulates fountain flow to attract more attention from your pet

▪️Simple interior design for easy cleaning

▪️Durable ABS water tank, easy to remove and wash

▪️Non-slip rubber pads on all four corners prevent tipping or sliding

▪️Designed with the circuit hidden inside, separating the water tank and electrical components

to prevent short circuits and ensure safe operation

▪️Quiet operation with no noise disturbance

▪️Equipped with a water level sensor; the device automatically shuts off when the water level is insufficient

▪️Every 6 hours, water spurts up and circulates to push out hair and dust particles

▪️Multi-stage filtration for clean and pure water

-Water tray filters out large debris

-Fabric filter removes small dust and hair particles

-Activated Carbon filter removes odors and chlorine from the water

-Ion Resin filter removes dirt, iron, and sediment, which can cause kidney stones and urinary tract issues

✅1-year warranty from the Thai service center

🔌Plug-in operation (not wireless)

Product Details

Product Name: PETKIT Eversweet 2S Automatic Cat Fountain

Capacity: 2 L

Material: ABS

Size: 180*180*155 mm.

Weight: 1.1 kg.

Noise Level: 30 dB.

Power Cord Length: 125 cm

****Power adapter not included****

Operating Modes

1. Normal Mode: The fountain operates continuously

2. Smart Mode: The fountain operates for 3 minutes, then stops for 3 minutes

**Press the center button once to switch operating modes**

Indicator Light Status

1. Orange Light: Filter replacement reminder

2. Blue Light: Low water reminder

Instructions

1. Replace the filter every 1 month

2. Before replacing the filter, soak it in water for about 5–10 minutes ***

Remove it and squeeze out all the water, then soak it again for about 5 minutes

3. After replacing the filter, press and hold the button for 5 seconds to reset the filter

⚙️Warranty Terms and Conditions⚙️

**Please record a video before and during the unboxing process.**

Keep the box, product manual, and all accessories for at least 15 days as evidence for warranty claims

⚠️Product Warranty

➛Warranty Period

The warranty period is subject to the product terms and conditions (warranty periods vary by model). If the product has a problem within the warranty period, labor and replacement parts will be free of charge

➛Shipping Costs

If the issue is reported within 15 days, the store will cover the round-trip shipping costs. If it is reported after 15 days, the customer is responsible for all round-trip shipping costs or may send the product to the store's service center themselves

➛Repair Turnaround Time

1. For repairs at the Thai service center, the turnaround time is approximately 7–14 days

2. If the service center cannot resolve the issue and the product must be sent abroad for repair, the turnaround time is approximately 45–90 days

➛Replacement Parts Warranty

If a part is replaced, the store's service center will provide a 30-day warranty on that part

⚠️Product Inspection

1. After receiving the product, please inspect both the exterior and interior. If the store sent the wrong item, please do not open the product and contact the store immediately

2. Perform basic testing, such as checking the buttons and overall operation

3. If you find any issues with the product, please notify the store within 3 days

⚠️Steps for Reporting a Product Issue

1. Provide the order number, purchase channel, and a video and photos of the faulty product to the store

2. The store will perform a preliminary inspection and recommend a solution

3. If the product is confirmed to be unusable, please return it to the store's service center

⚠️Returns / Exchanges

1. If the product has a problem within 15 days, the store will replace it, provided that all accessories are included and the product is in a condition suitable for resale

2. If you ordered the wrong style, color, or model and wish to exchange it, you may do so, but the customer is responsible for all round-trip shipping costs

as well as any other actual costs. The product must be in perfect condition and unused

⚠️Products Not Covered by Warranty

1. If there is no unboxing video or photos, the store will not provide a warranty under any circumstances

2. Product issues caused by the user rather than the product itself

3. Unauthorized modification, addition, or repair that causes product failure or damage

4. Free gifts not covered by warranty, such as power adapters, etc.

5. Packaging and logos may vary from batch to batch. The store reserves the right to make changes without prior notice

6. Products in imperfect condition

7. Products that deteriorate over time or through use, such as batteries and glass

8. Products intended for household use only. Use for business or commercial purposes is not covered by the warranty